Issue :
You encounter below error while consolidating VM or powering
ON a VM :
An error occurred while consolidating disks: msg.snapshot.error-DISKLOCKED
An error occurred while consolidating disks: msg.fileio.lock.
Consolidation failed for disk node 'scsi0:0': msg.fileio.lock
Unable to access a file filename since it is locked
Unable to access virtual machine configuration
A general system error occurred: vim.fault.G-enericVmC-onfigFault
Cause :
- The common reason would be a powered on virtual machine contains locks on all files in use by the owning ESXi host to facilitate read and write access.
- Other locks may be created by hot-adding disks to snapshot based backup appliances during the backup process.
- Failure to create a lock / start a virtual machine can occur if an unsupported disk format is used or if a lock is already present.
Solutions
Solution 1 : vMotion the
virtual machine
vMotion the virtual machine to a
different host and try to consolidate/power on.
If the above is not successful
storage vMotion the virtual machine to a different datastore.
Solution 2 : Restart the
management agents on the particular host the VM is running on.
SSH into the ESXi host and run the
command services.sh restart
Solution 3 : Restart the ESXi
host.
Shutdown the affected VM. vMotion
all other working VMs to a different host and restart the ESXi host.
Solution 4 : Unregister the virtual machine from the host &
re-register the virtual machine on the host holding the lock.
Solution 5 : Clone the VMDK files to a different datastore using
PowerCLI, create new Virtual Machine, attach the cloned VMDKs’.
Further reading : https://kb.vmware.com/s/article/2107795
